Privacy Policy
Effective date: October 21st, 2026
Who we are
WEEU 99.7 FM and 830 AM is operated by Treese Media Group LLC (“WEEU”, “we”, “us”). This policy explains what information we collect through the WEEU app for iPhone and Android and through weeuradio.com, how we use it, and the choices you have.
We do not sell your information. The app contains no advertising trackers and no outside analytics tools. The app and website send us usage counts, described below, which you can turn off.
What we collect
You can listen, read and browse without an account, and we collect nothing that identifies you when you do. We collect information only when you use the features below.
In the app
| When you… | We collect | How long we keep it |
|---|---|---|
| Create an account to message the studio | Your name, email address and password. | Until you delete your account |
| Message the studio | Your messages (text only, up to 500 characters each), the studio’s replies, and when each was sent | Until you delete your account |
| Opt in to email news | Your choice, the exact wording you agreed to, and the date and time | Until you opt out or delete your account |
| Turn on notifications | A notification token for your device, whether it’s an iPhone or Android, which alerts you want, and, if you’re signed in, a link to your account | Until you turn notifications off |
| Report a traffic problem | The problem type, road, direction and any note you add. If you tap Use my location, your device’s location at that moment. Also your name if you’re signed in, a random app ID, and your IP address. | 30 days |
| Enter a contest | Your name, email address and phone number, a random app ID, and your IP address | As long as we need to run the contest, deliver prizes and keep our contest records |
| Use the app | Usage counts: app opens, screens viewed, streams and podcasts played and for how long, and notifications opened, with your phone type, app version, the hour, and your approximate location (county, town and ZIP area, worked out from your IP address, which we don’t keep). To count how many different people listen each month, the app also sends a random ID that changes on the 1st of every month and isn’t connected to your account. | Totals: up to 2 years. Monthly IDs: deleted within 35 days. |
| Tell us about yourself (optional) | Your age range, and the first three digits of your ZIP code. Your answers stay on your phone; the app sends only these, with its usage counts, and never with your account. | Totals: up to 2 years |
On weeuradio.com and in the app
| When you… | We collect | How long we keep it |
|---|---|---|
| Send us a message through the contact form | Your name, email address, message and IP address, sent to our staff by email | As long as needed to answer you |
| Sign up for the newsletter | Your email address, the date and your IP address | Until you unsubscribe |
| Apply for a job | The details on the application, your résumé and your IP address | As long as needed to fill the job and meet hiring record-keeping rules |
| Ask about advertising | Your name, business and contact details, what you’re interested in, and your IP address | As long as we have a business relationship with you |
| View or tap an ad | Which ad, where it appeared, the kind of device (phone, tablet or computer) and your approximate location (country, state, county and town). Nothing that identifies you. | Up to 400 days, as daily totals |
| Visit weeuradio.com | Visit statistics collected by Jetpack, our website toolkit: pages viewed, referring site, browser and device type, and IP address | See Automattic’s privacy policy |
| Listen or play a podcast on weeuradio.com | Usage counts of visits, plays and listening time by station or podcast, the hour, your device type and your approximate location (county, town and ZIP area, from your IP address, which we don’t keep). A cookie with a random ID that expires at the end of each month lets us count different listeners. | Totals: up to 2 years. Monthly IDs: deleted within 35 days. |
| Answer our listener survey | Your age range and ZIP area, added to totals. We keep no record of your answers. | Totals: up to 2 years |
Approximate location. We work out county, town and ZIP area on our own server, using GeoLite2 data created by MaxMind, available from maxmind.com. Nothing about you is sent to MaxMind, and we don’t keep your IP address.
Location. The app asks for your location only when you tap Use my location on a traffic report, and only while the app is open. It never tracks your location in the background.
Information kept on your phone. The app keeps some information on your device only, and does not send it to us: where you stopped in each podcast episode, what you last played, your appearance setting, and the contact details you last used for a contest, so you don’t have to type them again. A random app ID is created when you first use the app. It is not linked to your phone’s hardware or advertising ID, and we use it only to enforce contest entry limits and spot duplicate traffic reports.
What we don’t collect. We don’t collect your contacts, photos or microphone. We don’t use advertising IDs or track you across other apps and websites. We don’t keep a record of what you listen to. We count, in totals that don’t identify anyone, how often each station and podcast is played, for how long, and roughly where.
How we use it
We use your information only to run the features you chose:
- To let you message the studio, and to let our on-air staff read and answer your messages. Only you and WEEU staff can see your conversation; other listeners never see it.
- To send the alerts and reply notifications you turned on. When the studio replies, the start of the reply appears in the notification.
- To send you the WEEU email newsletter, if you signed up or opted in with a verified email address in the app.
- To pass traffic reports to the studio so we can check them and warn other listeners. Reports aren’t shown in the app with your name.
- To run contests: to pick and contact winners, deliver prizes and apply entry limits.
- To answer messages sent through the contact form, consider job applications, and respond to advertising inquiries.
- To count how often ads are seen and tapped, so we can report totals to advertisers.
- To understand which stations, shows, podcasts and features people use, and where our audience is, so we can plan programming and give advertisers audience totals. We never give advertisers information about individual listeners, and we don’t report any group of fewer than five people.
- To keep the app and website safe: to stop spam and abuse and to block people who break our community guidelines.
We may also use or disclose information when the law requires it, or to protect the safety of our listeners or staff.
Who we share it with
We don’t sell or rent your information, and we don’t share it with advertisers. We use a few service providers to run the app and website. Each one handles only what it needs for that job.
| Provider | What it does for us | What it receives |
|---|---|---|
| Google Firebase | App accounts and studio messages | Your name, email address, password (stored encrypted) and messages |
| Expo, Apple and Google | Delivering app notifications | Your notification token and the text of each notification |
| Constant Contact | Sending the WEEU email newsletter | Your email address, and your name if you gave it |
| Automattic (Jetpack) | Website statistics and security | Visit statistics, including IP address |
| Live365 | Streaming WEEU and WEEU Gold | Your IP address while you listen, like any audio stream |
| Podcast hosts | Playing podcast episodes | Your IP address while an episode plays |
| Our website host | Running weeuradio.com, where your account details, opt-ins, reports, entries and form submissions are stored | The information listed under “What we collect” that isn’t kept only on your phone |
Contests. If a sponsor supplies a contest prize, we may give that sponsor the winner’s name and contact details, only so it can deliver the prize or meet legal requirements. We don’t share other entrants’ information.
When you open a link, a news story’s video, or a map from the app, you leave the app, and that site’s own privacy policy applies.
Your choices
- Notifications. Turn alerts and reply notifications on or off in the app’s Settings, or in your phone’s settings. When you turn both off, we delete your device’s notification token.
- Location. You can say no, or turn location off for WEEU in your phone’s settings. You can still report traffic by typing the road.
- Email newsletter. Use the unsubscribe link at the bottom of any WEEU email, or turn email news off in the app under Account.
- Usage counts. In the app, turn off Share usage counts in Settings. On the website, click Decline on the cookie notice. To clear your answers about yourself, use About you in the app’s Settings.
- Cookies. Click Decline on the cookie notice to turn off visit statistics, or block cookies in your browser. See Cookies below.
- Delete your account. In the app, go to Account → Delete account and enter your password. This immediately deletes your account and sign-in, your conversation with the studio, your contact record and email opt-in, and your newsletter subscription if you joined through the app.
After you delete your account, your device’s notification settings stay but are no longer linked to you. Traffic reports are deleted on their normal 30-day schedule, and contest entries follow the contest’s rules. If your account was blocked for breaking our guidelines, we keep your name and the block on record.
To ask for a copy of your information, or for anything the app doesn’t let you do yourself, contact us using the details below.
Cookies
Cookies are small files a website stores in your browser. weeuradio.com uses them for four things:
- Remembering your cookie choice. When you click Accept or Decline on the cookie notice, we save your answer for a year so we don’t ask on every page.
- Visit statistics. Jetpack, our website toolkit, counts the pages you view, the site that sent you, and your browser and device type, so we know which stories and shows people use. See Automattic’s privacy policy.
- Counting different listeners. A cookie named weeu_mid holds a random ID that expires at the end of each month, so we can count how many different people visit and listen. It holds nothing else and isn’t connected to anything that identifies you.
- Staff sign-in. WordPress uses cookies to keep WEEU staff signed in. You won’t get these unless you sign in.
The website player also remembers your volume, the station you chose, and where you stopped in a podcast. That’s saved in your browser only and never sent to us.
If you click Decline, we stop counting your visits in our visit statistics and our usage counts from the next page you open, and remove the monthly listener cookie. Everything else on the site works the same, including listening. To change your answer, clear the cookies for weeuradio.com in your browser and the notice will ask again. You can also block or delete cookies in your browser’s settings at any time.
Security
Accounts and messages are stored with Google Firebase, and access rules let only you and WEEU staff read your conversation. Information travels between the app and our servers over encrypted connections. No system is perfectly secure, so use a password you don’t use anywhere else.
Children
The WEEU app and website are for a general audience and are not directed to children under 13. We don’t knowingly collect information from children under 13. If you believe a child has created an account or entered a contest, contact us and we’ll delete it.
Changes to this policy
If we change what we collect or how we use it, we’ll update this page and the effective date above. If a change is significant, we’ll also tell you in the app.
Contact us
Treese Media Group LLC, WEEU
34 N. 4th St.
Reading, PA 19601
info@weeuradio.com